If errors occur, diagnostic data may be required. The following Indeed PAM components have built-in diagnostic data collection tools:
- Indeed PAM Core
- Indeed PAM IdP
- Indeed PAM Gateway
- Indeed PAM SSH Proxy
Depending on the error, diagnostic data from one or more components may be needed.
Directories for collecting diagnostic data:
- Indeed PAM Core - C:\inetpub\wwwroot\pam\core\Logs
- Indeed PAM IdP - C:\inetpub\wwwroot\pam\idp\Logs
- Indeed PAM Gateway - C:\Program Files\Indeed PAM\Gateway\ProxyApp\Logs
- Indeed PAM SSH Proxy - C:\Program Files\Indeed PAM\SSH Proxy\SshProxy
Before collecting data, you need to clear the directory of the required component and reproduce the error.